Potential Phone Scam Regarding Electrical Inspections

November 8, 2017

MISSISSAUGA, November 8, 2017 – The Electrical Safety Authority (ESA) has received reports
that consumers in the Greater Toronto Area have been approached by representatives of a company
notifying them that a mandatory electrical inspection is required at their household. These calls are
not from the Electrical Safety Authority. The Electrical Safety Authority does not call to set up
inspections or ask for personal information if no recent electrical work has been done in your home.

The Electrical Safety Authority is Ontario’s electrical safety regulator and is the only organization
authorized by the Ontario Government to enforce electrical safety regulations such as the Ontario
Electrical Safety Code and conduct electrical inspections in homes for this purpose.

If you receive a communication about electrical inspections and believe it to be a scam, do not
provide any personal information and report it to Consumer Protection Ontario:
https://www.ontario.ca/page/report-scam-or-fraud.

The Electrical Safety Authority is reminding consumers to take precautions before allowing anyone
claiming to be an electrical inspector into their homes. If you are approached at the door by
someone claiming to be an electrical inspector, here are the steps you can take:
 Electrical Safety Authority Inspectors will arrive in a vehicle marked with ESA’s logo. Look for it.
 Electrical Safety Authority Inspectors carry photo identification. Ask to see it.

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