Time of Use

Current Period: Off-Peak

Rates

Off Peak: 8.5¢ per kWH
Mid Peak: 11.9¢ per kWH
On Peak: 17.6¢ per kWH

Customer Connect

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News

March Bills Delayed

We wish to advise all customers that we are experiencing delays in issuing your bill for the month of March. We apologize for any inconvenience and are working to resolve the situation. Stay tuned for further updates. Updated April 6, 2021: We continue to experience delays in issuing bills to our Midland customers for the… continue reading March Bills Delayed

Flooding and electrical safety

Warm temperatures and heavy rains are forecasted this week for central Ontario that could result in flooding. When water contacts electrical systems, there is a risk of fire or electric shock that could seriously injure or kill you. Here are some safety steps prepared by our friends at the Electrical Safety Authority (ESA) that could… continue reading Flooding and electrical safety

Renewable Cost Shift

Starting January 1, 2021, a portion of renewable energy contract costs will be funded by the Ontario government instead of electricity customers. This will lower electricity bills for large and mid-sized commercial and industrial consumers who do not participate in the Regulated Price Plan (RPP) or receive the Ontario Electricity Rebate (OER) by reducing Global… continue reading Renewable Cost Shift

New fixed electricity price for January 1 – January 28, 2021

New fixed electricity price for January 1 – January 28, 2021 For the latest information about fixed electricity pricing, please click here.… continue reading New fixed electricity price for January 1 – January 28, 2021

Guidance on the deferred GA recovery

The Ontario Energy Board has provided guidance on the deferred global adjustment (“GA”) recovery for April, May, and June 2020 to all Class A and non- RPP Class B customers. The portion of the deferred GA amount will be in addition to the regular GA charges under O. Reg. 429/04. Class B rates (regular and… continue reading Guidance on the deferred GA recovery

CONTINUED SERVICE PLANNING FOR CORONAVIRUS (COVID-19)

COVID-19 (Update):

NEWMARKET TAY POWER HAS CLOSED ITS FACILITIES TO THE PUBLIC UNTIL FURTHER NOTICE. ALL DEPARTMENTS ARE STILL OPERATING. CUSTOMERS CAN CONTACT US BY PHONE, EMAIL, FAX, TWITTER, OR THROUGH OUR WEBSITE.

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The province-wide shutdown means that people will be staying home or running their small businesses from home. The Ontario Govt. announced it has extended the off-peak electricity rate to provide relief for families, small businesses and farms. The off-peak rate of $0.085/kWh will continue to be charged until February 22, 2021. This is to support families who now are working from home during the provincial Stay-at-Home Order. More details can be found in the following press release: https://news.ontario.ca/en/release/60148/ontario-extends-off-peak-electricity-rates-to-provide-relief-for-families-small-businesses-and-farms

This rate will automatically apply to all Time-of Use and Tiered customers.

For more information, visit www.oeb.ca

Starting November 1, 2020, customers will be able to choose a plan that best suits their household and lifestyle with the option of either TOU electricity rates or tiered pricing, which will provide a set rate for electricity up to a certain level of consumption. More details to follow.

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Dear Valued Customers, Vendors and Stakeholders,

With the increasing news and concern regarding the Coronavirus (COVID-19) pandemic, we recognize the importance of continuing to serve you reliably, safely and efficiently. We assure you that we have been closely monitoring news from reputable sources, such as the Government of Ontario and your Local Public Health Unit.

Newmarket-Tay Power is taking extra precautions to keep customers, employees and communities at large safe. We remain committed to transparency during this time and have defined our contingency plan for various types of situations that may arise. While the risk still remains low in Canada, Newmarket-Tay Power is taking the following measures to limit the spread of an outbreak:

• In an effort to minimize the spread of an outbreak, Newmarket-Tay Power will be closing its facilities to the public effective March 16, 2020. Although public access will be restricted, business will continue.
• We have increased communications with our employees on health and safety measures.
• Cleaning protocols, such as routine surface cleaning, have been enhanced at each of our offices.
• On-site and in-person scheduled meetings with third parties have been suspended until further notice. Meetings will be conducted by webinar, conference call or other virtual communication tools we have in place.

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